In
this new generation, technology is already evolving in education, government,
industry, and in every individual. The majority of the people are now using
mobile phones or any gadgets just to communicate with their family and friends,
shopping, or selling online and accessing financial institutions digitally
(Silver, 2019). The best way to gain money nowadays is to start a business, but
how to manage the daily inventories, sales report, employees, customer loyalty,
and taxes more easily? Presenting, Point of Sale (POS) System.
Point
of Sale (POS) is the place where the customer pays in the shop for goods or
services. Simply put, they complete a point of sale transaction each time a
customer makes a purchase at the shop. With this technological advancement, it
improves a merchant’s chances of success by providing them with tools to
streamline business processes. (Grullon, 2019)
According
to Business.com, there are different designs or types to choose from – mobile
POS, tablet POS, terminal POS, online POS, and self-service kiosk POS. Mobile
POS providers can process payments and handle information about inventories
and customers. The application is always free in return for the collection of
payments. Most payment providers give
credit card reader free of charge. This is best for a business that does not
manage a lot of inventory, it will work with a portable receipt printer or send
email receipts directly from the device to the clients.
Tablet
POS
is becoming increasingly popular as they require only a minimal upfront
investment and sometimes it is allowed in a personal device. Some tablet POS
providers are "free" with credit card processing fee; others may
require a small monthly subscription fee but allows to select credit card
processor like Paymaya Touch. It can also support hardware including barcode
readers, cash drawers, and tablet stands.
Terminal
POS
is mostly used in large businesses and placed at the counter. Mostly, they
require internet access to process orders that are directly connected to a
secure cloud server. POS providers sold them in an all-in-one package including
barcode scanners, cash drawers, and alike with merchant support. This also
makes it easy to limit internet access for their employees, as they can be
programmed to run the POS program only. These can be combined kitchen printers,
tableside ordering, and online ordering for restaurant solutions.
Online
POS
works on a personal laptop or computer and even in mobile phones and tablets
with internet access. This is best for small businesses and POS providers offer
only a low capital which already includes cloud POS to track customers,
inventory, and sales. On the other side, it will not work if there is no
internet connection.
Lastly,
the Self-service kiosk POS, mostly they are customized based on a
purpose. For example, it may be used for patrons to buy for a movie ticket or
for handling time and payments for parking spaces. In supermarkets or other
large retail stores, having a price checker machine in the most visited
sections is a plus point for the customers. Recently, the Golden Arches
Development Corporation or also known as McDonald's Philippines introduces
NXTGEN where a new store format equipped with a multi-point service system that
enables a fast, convenient, and seamless experience. The customers just tap on
the screen and they can use a credit or debit card to pay for their orders.
Every
design of the Point of Sale (POS) system has its specialized features depends
on the business involved. But most importantly, the main four features must
always be seen in POS systems including inventory, sales reporting, employee
management, and customer management. It can easily choose between the five once
the needs and budgets were set.
Every
designs of Point of Sale (POS) system has their own specialized features
depends on the business involved. But most importantly, the main four features must
always be seen in POS systems including inventory, sales reporting, employee
management and customer management. It can easily choose between the five once the
needs and budgets was set.
References:
Business.com Editorial Staff. (2017, December 8).
Types of POS Systems. Retrieved May 2, 2020, from
https://www.business.com/articles/types-of-pos-systems/
Features - PHP Point Of Sale: Easy to use Online
POS Software. (n.d.). Retrieved May 2, 2020, from
https://phppointofsale.com/features.php
McDonald’s Philippines. (n.d.). McDonald's
Philippines brings world-class customer experience with 'NXTGEN' stores.
Retrieved May 2, 2020, from https://mcdonalds.com.ph/press-center/mcdonalds-philippines-brings-world-class-customer-experience-with-nxtgen-stores
Silver, L. (2019, February 5). Smartphone Ownership
Is Growing Rapidly Around the World, but Not Always Equally. Retrieved May 2,
2020, from https://www.pewresearch.org/global/2019/02/05/smartphone-ownership-is-growing-rapidly-around-the-world-but-not-always-equally/
Stubbs, A. T. (2019, September 22). What Is a POS
System? A Guide to Point of Sale Features. Retrieved May 2, 2020, from
https://www.softwareadvice.com/resources/what-is-a-point-of-sale-system/
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